General Questions
We specialize in manufacturing and supplying high-quality building materials, including natural stone slabs, tiles, lighting products, WPC boards, PU boards, and more.
Our manufacturing facilities are based in China, and we supply products to customers worldwide.
Yes, we can customize products based on size, color, material, and finish specifications. Please get in touch with us for details.
We supply products for construction, interior design, home improvement, and industrial applications.
Reach us via email, phone, or through the contact form on our website. Our team will be happy to respond as soon as possible.
Sales Questions
You can place an order by reaching out to our sales team via email, phone, or our website’s inquiry form.
We accept various payment methods, including wire transfer, PayPal, and LC (Letter of Credit). Specific terms can be discussed based on order quantity and location.
Yes, we provide discounts for bulk orders. For quotation, please contact us with your requirements.
Yes, we offer samples for most products. Fees for costs and shipping fees may apply for product samples.
EXW, FOB, CFR, CIP, CIF, DDU.
After Purchase Questions
Once your order is shipped, we will provide a tracking number and the shipping details.
If your order arrives damaged, please contact us within 48 hours with photos, and we will arrange replacements or refunds as necessary.
Warranty terms vary by product. Please check the product details or contact us for warranty information.
Returns and exchanges are accepted under certain conditions. Please check our return policy or contact customer service for assistance.
Our customer support team is available to help with any technical concerns regarding your purchase. Contact us via email or phone.
Getting Started Questions
Our team can assist you in selecting the best product based on your project requirements. Feel free to contact us for recommendations.
Factors like size, material, color, application, and durability should be considered. Our product descriptions provide detailed specifications.
Yes, we offer a digital catalog that you can download from our website. Contact us if you need a specific product not listed online.
Yes, factory visits are available by appointment. Contact us to schedule a visit.
Lead times vary based on product type and order quantity. Standard production takes between 2-6 weeks, while shipping time depends on your location.



